The following pages were from the University of Nevada Las Vegas
Hotel Administration Course at
http://www.unlv.edu./Tourism/362Textbook/ (which now seems to have died).
There were also some PowerPoint slides (heaps of pictures and diagrams) that
went this course (
http://www.unlv.edu/Tourism/FAB362PowerPointSlides/ ) but i never kept a copy of them.
Its a fantastic collection of information, including specific details
of manufacture, and much information on specific brands.
I've simply converted the Word documents to HTML format, and split up chapter 3 into
smaller sections that are quicker to download.
I haven't been able to contact the authors, this has been done without
their permission. Will respect their wishes to delete this material
if so advised by them.
The following subjects are covered ....